Urban drones was so professional and dependable to deal with. Always answered or called back quickly. I didnt close my camera chip card boot properly and water infiltraded and crashed the while camera. I had it back withing 2 weeks after I sent it in and they were very reasonable to repair it at lowest cost as possible and have it back to me quickly. Ill never buy a drone anywhere else. They got your back.
Throughout the order, the exhibited kind of courteous Atmos concern for me as their customer to make sure I was happy taken care of and that all was well follow up continuously checking to make sure everything was right unheard of in this day and time but ever so necessary to have a thriving company that exceeds all expectations and that goes on above all others wonderful people to work with the manufacturer as well as as Urban Drone Urban Drone the two individuals that I’ve dealt with extremely professional kind is always and upmost thought for me as their customer to make sure that I was taken care of in every way shape and form to give them high marks. The company will do well. I am sure the response I’ve have had with them their top-tier and I don’t even know them, but I feel like I knew now they made me feel like I was important instead of just a number. God bless them and God bless America.
Solid drone that is worth the cost! Most impressed by how fast it moves in the water! Solid!
QYSea Fifish Thruster Protectors For EGO Underwater Drone
I bought two items from Urban Drones website and everything that I received came perfectly. Urban Drones company is the best in Drones from parts to their services. My number one store.
Used my expece for the first time yesterday and landed 5 sharks and 3 redfish. Expece is a fishing game changer and they’ll soon rule the drone fishing world!!!!!
Very pleased with my trade in. Had a Splash Drone 3+,contacted Urban Drones about a trade in which I did not know they had, I just thought I'd ask. They madee a good deal for my 3+ and ended up getting an EXPECE Drone. Everyone was very helpful, got my new Drone really quick. Thank you guys for all of your help y'all made the process super easy.
Urban drones Tech and Customer service are very knowledgeable and educated .
That's make you go back and buy again , because they transfer respect to you .
Excellent team to work with. I had 1 item (cable) that was a misunderstanding in ordering. The right cable was found, ordered and sent out the same day. Great response time.
E-Reel for M2 or Gladius Mini Underwater Drones (without tether)
Works great. But after 600-700 yards its slows WAY DOWN so i have to drop the bait sooner that i want
The grabber claw works perfectly as expected. The only issue is had which was not Urban Drones fault was the shipping. I made the mistake of choosing 2 day USPS instead of the FedEx option. That 2 day shipping turned into 14 days. So do yourself a favor and choose either FedEx or UPS you'll be much happier. And Thank you to Urban Drones for following up on that.
Great shipping, great drone, easy to use website and interface
Urban drones is awesome! I have purchased 2 drones and some other items. Shipping speed has always been very prompt. Phones calls with staff response full and well informed. They have earned my devotion as a customer! I most DEFINITELY recommend URBAN DRONES!
SwellPro FD2 Charger cable wires
Top notch customer service!!! LET'S GO TEAM MEAN GREEN !!!!!
ESC for Swellpro FD3 & FD1+
I spoke with the gentleman before my order and he answered every question professionally. I ordered and had this thing in the air 5 days later. Will definitely refer Urban Drones. Thankyou.
for two weeks looking for a GPS for my swell pro drone and they not only had it in stock but shipped the same day!
I recently purchased the XPECE ONE fishing drone bundle. Called Urban Drones 1st to collect some final information from an awesome, knowledgeable, and helpful associate. Was going to buy Cuta copter and that guy helped me from making a HUGE mistake. Last weekend my crew and I went down to the gulf coast of Texas and XPECE ONE knocked it outta the park for us! Several large blasting, a spinner shark, and lots of redfish was made so much easier to get to due to this FANTASTIC piece of equipment! Super easy to operate even though I've never been a gamer. Headed to Myrtle beach/ Merrell Inlet over July 4th and im confident XPECE will help knock it out of the park again!! Urban Drones has most definitely earned my loyalty for any future purchases! Shipping was fast and the equipment arrived in tiptop condition.
Thanks so much!
Andrew M.
Urban drones has an amazing customer support team reach out to them and they will respond very soon they are knowledgeable and very friendly and are willing to work with you on sales items I will continue to shop there as long as they do business thanks guys you rock
